Contact us
Email is the fastest route — we do not run a call centre and we are not a broadband provider, so we cannot look up your account or book an engineer.
General enquiries
hello@linefinder.co.ukWe aim to reply within two working days. Please include the page URL if you are reporting an error.
Price corrections
Spotted a price that is wrong or out of date? Tell us the package and we will re-check it against the provider's site.
Partnerships
Provider or network enquiries are welcome, but paid placement is not available on this site.
Privacy & complaints
Data requests go to privacy@linefinder.co.uk; everything else to hello@linefinder.co.uk. Both are handled under our privacy policy.
Who you are writing to: Linefinder is an independent publication run by a small team. We are not a broadband provider and cannot access your account, so account, billing and fault queries need to go to your provider.
We are not affiliated with Virgin Media or any other broadband provider, and we cannot assist with accounts, billing, faults or installations. For those, contact your provider directly.